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Intellectual Property
The materials displayed on or contained within this Site including, without limitation, all Site software, design, text, editorial materials, informational text, photographs, illustrations, audio clips, video clips, artwork and other graphic materials, and names, logos, trademarks and service marks (the "Materials"), are the property of CERTI or its licensors and are protected by copyright, trademark and other intellectual property laws. All rights reserved.
Links
This Site may contain links to or references to third party websites. These links are provided for your convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material or content of any third party contained in, referred to, included on, or linked from or to this Site. Any information, data, opinions, recommendation, products or services provided by such third parties through links to other websites or otherwise made available through their websites are solely those of such third parties and not of CERTI or its affiliates. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such websites.
User Reviews, Feedback, Submissions
You may submit ratings, reviews, tips, comments, feedback, suggestions, ideas, and other materials to CERTI (collectively, the "Content"). CERTI does not endorse, and takes no responsibility and assumes no liability for, any Content posted by you or any third party. CERTI reserves the right (but not the obligation) to remove, restrict, or edit such Content, but does not regularly review posted Content.
Purchase Terms and Conditions
Payment Methods
CERTI accepts the following major credit cards for purchases of Retail Product: MasterCard, Visa, Discover and American Express. Your credit card will be charged when you submit your order for a Retail Product, at checkout. You will be charged for the total cost of the items, plus all applicable taxes and shipping and handling.
Purchases may also be made with check or money order by downloading an Order Form and mailing your check or money order to the address indicated on the form. Should you wish to purchase the products through a Purchase Order, please contact our office directly.
Sales Tax Policy
CERTI will charge all applicable state and local taxes.
Shipping and Delivery
Orders will ship by United States Postal Service ("USPS") Priority Mail. Shipping costs are charged per order and are based on delivery location. Estimated delivery time once we ship your order is two to three business days. Orders are processed within two business days of transaction.
After you have placed your order, we will send you an email confirming your order with an order summary including the items you purchased and a purchase total. If your order is undeliverable it will be returned to us and we will notify you via email address provided at checkout that your order could not be delivered.
Return Policy
We will accept returns of course materials as set forth below as long as you contact us within 60 days of your purchase date.
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We will accept returns of new, unopened items in the original shipping condition that you no longer want because you have changed your mind. We will refund the cost of the items, but not shipping and handling charges. If a coupon code was used for purchasing an item, you will be refunded the cost of the product less the discount received. You will be required to pay the cost of returning the item and may also be charged a restocking fee of 5% of the cost of the course. We reserve the right to modify the restocking fee policy and amount at any time.
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We will accept returns of new, unopened items that are damaged, defective or not the correct item. We will replace the item or refund the cost of the items as well as shipping and handling charges depending on what you request and the availability of the product you are returning. You will be required to pay the cost of returning the item, but we will refund to you an amount equal to the to the amount of the original shipping and handling charge for your original order, regardless of your actual cost in returning the item. For example, if you ordered an item that cost $20, paid $5 shipping and handling as part of your original order, and then returned the item to us because it was damaged, defective, or not the correct item, we will refund you $30 ($25 for the original cost plus shipping and handling and $5 for the return shipping).
